Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gaming is not a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
Responsible gaming is a shared responsibility between players and operators. We're committed to providing a safe and enjoyable environment for all our users.
Age Verification
Online gaming and betting on Parimatch is strictly available only to individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction in India.
If you are under the legal age limit, you must not create an account or participate in any gaming activities on our platform. We take age verification seriously and comply with all applicable laws and regulations.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming behavior, it may be time to seek help:
Self-Help Tools Available on Parimatch
Parimatch offers several tools to help you maintain control over your gaming activity:
Deposit Limits
Set daily, weekly, or monthly limits on the amount of money you can deposit into your account. Once the limit is reached, no further deposits will be accepted during that period.
Loss Limits
Establish a maximum amount of losses you're willing to accept within a specific timeframe. This helps prevent excessive losses and encourages responsible gaming.
Reality Checks
Enable pop-up notifications during your gaming sessions to remind you of how long you've been playing and how much you've wagered. This promotes awareness and mindful gaming.
Self-Exclusion
If you need a break from gaming, you can self-exclude from your Parimatch account for a period of your choosing (minimum 24 hours). During this time, you won't be able to access your account or place any bets.
Account Closure
You have the option to permanently close your account if you wish to stop gaming entirely. Contact our customer support team to request permanent account closure.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Here are trusted organizations that provide support and resources:
🇮🇳 India - National Center for Responsible Gaming
For support specific to India, consult with local mental health services and the Indian Gaming Association (IGA) for responsible gaming resources and counseling services.
🇮🇳 All India Institute of Medical Sciences (AIIMS)
AIIMS provides mental health and addiction counseling services. You can reach out to your nearest AIIMS center for professional guidance.
🇬🇧 GamCare (UK)
Free counseling, support, and information for problem gamblers in the UK and internationally.
Website: www.gamcare.org.uk
🇬🇧 GamStop (UK)
The National Self-Exclusion Scheme for online gambling in Great Britain. Register with GamStop to be excluded from all licensed online gambling operators.
Website: www.gamstop.co.uk
🇦🇺 Gambling Help Online (Australia)
Free online counseling and support services for problem gambling in Australia.
Website: www.gamblinghelponline.org.au
🇨🇦 Responsible Gambling Council (Canada)
Evidence-based information, research, and resources on responsible and problem gambling in Canada.
Website: www.responsiblegambling.org
🇺🇸 National Council on Problem Gambling (USA)
The leading organization in the United States dedicated to problem gambling awareness and advocacy.
Website: www.ncpgambling.org
🇩🇪 Bundeszentrale für gesundheitliche Aufklärung (Germany)
German Federal Center for Health Education providing resources on gambling addiction prevention.
Website: www.bzga.de
Additional Resources
- Befrienders India: 24/